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Die Anmeldung ist leider fehlgeschlagen.

Verfasst: Do 25. Jan 2018, 09:13
von k8154485
When I am redirected to https://aktivierungsportal.telecolumbus.net:1443/login login and pass sent by PYUR are not working.
Phone support is helpless. They even sent me same password via POST :)

What is the correct password? How to find it? How to reset it?
Should this also work for pyur.com? - it does not.

Max

Re: Die Anmeldung ist leider fehlgeschlagen.

Verfasst: Do 25. Jan 2018, 13:54
von bambusbjörn
The login data needed for the activationportal are the same as on this site: https://service.pyur.net/kundenportal/login
Can you log in there?

Re: Die Anmeldung ist leider fehlgeschlagen.

Verfasst: Fr 8. Feb 2019, 12:15
von crisse
Hi,

I have exactly the same issue since end of January.
In contact with Pyur/TC since 2 weeks now...unbelievable.
I did all the required steps to have the new firmware on my new 6490.
Once I want to use the Aktivierungsportal I'm getting the silly notification.
Latest measure from Pyur/TC -> they will reset my login, which takes a couple of days and can only be done via DeutschePost...
...I don't blieve this will solve it, but seeing is believing.

Has anybody solved this lately or similar experience?